10 Nov United Kingdom Chapter Meeting United Kingdom Chapter Meeting Tuesday, November 10, 2015 (9:00 AM) to Tuesday, November 10, 2015 (4:30 PM) (GMT Time) Microsoft Office Cardinal Place ... Details You're Registered! DescriptionAgendaLocation Join us for the next United Kingdom Chapter meeting on November 10th from 9:30 am to 4:00 pm! Attend this in-person learning and networking opportunity with Dynamics CRM peers in your area. Learn best practices, tips and tricks, and proven results from individual experiences to get the most out of your company’s investment. Agenda*: 8:30 Arrive for breakfast coffee and pastries 9:15 CRMUG Welcome and news 9:30 Bringing Customer Engagement to the next level with Dynamics CRM - Hayley Bass, Microsoft 10:30 Coffee 10:45 3 Tracks | Helping our Customers Succeed - Dilip Popat, Microsoft | Data Migration without Tears - Mike Feingold, Empoint | Dashboards: The Good, The Bad and The Ugly – Roundtable/workshop chaired by Adam Vero 11:50 3 Tracks | To Infinity – and Beyond! - Jamie Barker, Town and Country Housing Group | Dynamics CRM Security Modelling: Performance Considerations - Adam Vero, CRM Masters | MS Conduit Session: Customer Success Starts Here - Dilip Popat and Gillian Naish, Microsoft 12:50 Lunch 13:35 3 Tracks | Beyond Sales and into the Cloud - Dominic Fraser, MSX International | Testing, testing, 1, 2, 3 – Interactive discussion chaired by Scott Durow, MVP with Priscilla Tse, KPMG CrimsonWing and Sarah Critchley, Cambridge Online Systems | MS Conduit Session: Dealing with Email Integration - Roger Gilchrist, Microsoft 14:35 Coffee 14:45 Better Data > Better CRM - Chair: Paul Ince, with Rowland Dexter, QGate - CRMUG Premium Partner member 15:45 “Ask the Experts” - Q&A panel - All Speakers and MVPs 16:30 Close *Agenda and details subject to change. Audience: All Dynamics CRM users are welcome. Your CRMUG membership extends to ALL employees at your company, so we encourage you to invite your colleagues and fellow peers. Partners members are welcome to attend provided they are accompanied by a customer. Partner Information: Partner members are welcome to attend provided they are accompanied by a customer. Partners please bear in mind that the objective of chapters is to exchange knowledge and Dynamics CRM experience. Partner personnel should possess deep CRM expertise and refrain from sales activities. Can’t register? Partners are encouraged to upgrade to membership to continue to access the CRMUG chapter meetings. Membership in CRMUG provides an excellent opportunity to extend your reach into the CRM community. If you have questions about this program, please contact membership@crmug.com. About Your CRMUG Chapter Program: Surveys have shown attending chapter meetings is one of the most valued benefits of being a CRMUG member. Chapter meetings offer face-to-face interaction and knowledge-sharing with other Microsoft Dynamics CRM users local to you. CRMUG boasts more than 70 Chapters globally, which enable you to meet and share knowledge with other Dynamics CRM users in person. Interested in joining the chapter leadership team? Contact chapters@crmug.com for more information. Problems Registering? Contact User Group Support: support@dynamiccommunities.com. You must be a CRMUG member to attend this meeting. To learn more about joining the Dynamics CRM User Group, visit www.crmug.com/join-crmug. We have a packed agenda with something for everyone across multiple track sessions and a mix of presentations, round table discussions, or a blend of the two with initial ideas from a panel and lots of audience interaction. There are also two “conduit” sessions – an opportunity for you to meet directly with Microsoft staff to ask questions or give feedback on different topics. We sometimes have to make late changes to the agenda. Please visit CRMUG.UK/20151110Agenda for the most up to date version, which also has more detailed session descriptions and links to speaker profiles. Please also join us for the social evening at La Tasca to get to know one another in a more relaxed atmosphere. More details at CRMUG.UK/20151109Social. Don’t forget to follow us on twitter @CRMUGUK for updates and related news. Agenda*: 8:30 Arrive for breakfast coffee and pastries 9:15 CRMUG Welcome and news 9:30 Bringing Customer Engagement to the next level with Dynamics CRM - Hayley Bass, Microsoft 10:30 Coffee 10:45 3 Tracks | Helping our Customers Succeed - Dilip Popat, Microsoft | Data Migration without Tears - Mike Feingold, Empoint | Dashboards: The Good, The Bad and The Ugly – Roundtable/workshop chaired by Adam Vero 11:50 3 Tracks | To Infinity – and Beyond! - Jamie Barker, Town and Country Housing Group | Dynamics CRM Security Modelling: Performance Considerations - Adam Vero, CRM Masters | MS Conduit Session: Customer Success Starts Here - Dilip Popat and Gillian Naish, Microsoft 12:50 Lunch 13:35 3 Tracks | Beyond Sales and into the Cloud - Dominic Fraser, MSX International | Testing, testing, 1, 2, 3 – Interactive discussion chaired by Scott Durow, MVP with Priscilla Tse, KPMG CrimsonWing and Sarah Critchley, Cambridge Online Systems | MS Conduit Session: Dealing with Email Integration - Roger Gilchrist, Microsoft 14:35 Coffee 14:45 Better Data > Better CRM - Chair: Paul Ince, with Rowland Dexter, QGate - CRMUG Premium Partner member 15:45 “Ask the Experts” - Q&A panel - All Speakers and MVPs 16:30 Close *Agenda and details subject to change. Microsoft Office Cardinal Place110 9th Ave SW, 8th Floor Calgary, AB T2P 0T1 Map & Directions